Manager People and Culture

The Company

Merlin provides independents the means to own their future. Merlin is a member led, music focused organization providing digital music licensing for independents across the globe. Members benefit from Merlin’s premium deals, but work directly with key digital partners. Our membership consists of independent labels, distributors, and other rights-holders, representing tens of thousands of labels and hundreds of thousands of artists from every country in the world. Merlin works collaboratively with our digital partners, delivers value back to those digital partners, and seeks to drive other incremental benefits to our members.

Merlin’s approach has enabled our membership to grow to represent 15% of the global market share. Merlin’s membership includes independents such as Amuse, Armada Music, AVL Group (including CD Baby, DashGo and FUGA), Beggars Group, Cinq Music Group, Dim Mak, DistroKid, Domino, Epitaph Records, Foundation Media, Kontor New Media, Mad Decent, MNRK, Monstercat, Mushroom Music, Ninja Tune, [PIAS], Secret City, Secretly, Symphonic Distribution, Sub Pop, and hundreds more.

Merlin has deals with nearly 40 digital services, including Apple, AWA, Boomplay, Deezer, JioSaavn, JOOX, KKBox, Lickd, Meta (fka Facebook), NetEase, Pandora, Snap, SoundCloud, Spotify, Tencent, TikTok, Triller, and YouTube Music, and is in conversations with dozens more.

The Opportunity

This is a newly created role for a creative self-starter with experience as a human resource generalist.  This role will work closely with the CEO to design, implement, and refine best practices across a global organization. The role will also interface with colleagues at all levels to manage and deliver HR services to a growing global organization with a fast paced, energetic environment.  This is an exciting opportunity for to take the helm in HR with a vibrant, stable, and growing global organization (with resources in London, New York, North Carolina, the Netherlands, and Tokyo).

This is a full-time role based in New York and reports to the CEO.

Specific Responsibilities

    Take the CEO’s vision for People and Culture and translate into an HR Action Plan

    Implement a global HR Action Plan as a hands-on HR practitioner while also leveraging various partner resources already in place including TriNet PEO, Lattice, EnterGain, and a global PEO

    Oversee the Employee Review Process, including implementation, completion in a timely basis, and employee job descriptions are entered and updated in Lattice annually 

    Conduct Employee Surveys to optimize decision-making, Pulse checks, Growth & Learning opportunities, Onboarding, etc. 

    Oversee the global Recruiting process, ensure global consistency and review for effectiveness 

    Review and update the Staff Handbook

    Leverage PEOs and other resources to ensure compliance with local requirements

    Refine the New Hire Onboarding and mentoring programs

    Be an approachable resource for all employees, and handle with dignity and professionalism any employee relations matters that may arise

    Develop a strategy for employee wellness and work life balance, resilience and productivity.

    Monitor, review, and make recommendations on Compensation and Benefits

    Develop and administer L&D and Training programs to enhance employee performance

    Create and administer Internship program

    Develop and implement DEI programs that create a sense of welcoming and belonging for all colleagues at all junctures in the employment lifecycle

    Collaborate with the CEO on initiatives that reinforce collaboration and positive culture

    Build KPIs, metrics, and dashboards to track and improve HR, L&D, culture, and DEI effectiveness

Knowledge, Skills, and Abilities

    3-5 Years as HR Generalist or HR Business Partner

    Resourceful self-starter, with strong vendor management skills, and a readiness to be an HR “department of one” in a vibrant, growing company 

    Passion for working across cultures and time zones

    Hands on experience in full cycle recruiting and managing outside recruiting partners where appropriate

    HR admin, including employee onboarding and offboarding, benefits enrollment, etc.

    Experience managing HR administration and benefits vendors and systems, such as a payroll, ATS, LMS or PEO platforms and services

    Working knowledge of employment laws and regulations, and command of compliance matters

    Demonstrated ability to coach and mentor others to be better managers

    Direct experience architecting and leading strategic HR initiatives such as L&D or DEI programs

    Excellent interpersonal and facilitation skills

    Excellent written and verbal communication skills

    Effective judgement about proper handling of confidential information

    Strong tactical HR analytics and Excel skills

    Highest level of integrity and work ethic

    Well-rounded modern thinker with a nimble and hands-on mind-set


The title, salary, and benefits package will be offered commensurate with the relevant experience of the candidate.

Equal Opportunity and Diversity

Merlin is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law. Further, the company strives to create a diverse, welcoming, equitable and inclusive environment for all applicants, employees, member companies and partners.



Please apply via this link:

Additional Info

Job Type : Full-Time

Education Level : ""

Experience Level : Manager

Job Function : Human Resources

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