E-Commerce and Supply Chain Operations Specialist, Light In The Attic

Leading label and distribution company Light In The Attic seeks to fill the role of E-Commerce and Supply Chain Operations Specialist. This newly-created role reports to General Manager and will support Director, E-Commerce and Supply Chain Operations. This role will primarily focus on all things related to inventory, with a demand planning / purchasing component. As a key member of the Operations team, you will touch every inbound and outbound logistics piece of the company, and ensure the right products are being ordered and re-ordered from both our record label and our network of distributed labels and vendors. You will be responsible for making sure that we are never out of stock on key titles with an eye toward maximizing sales and optimizing the ordering cadences and projections models in the process. You will support the Operations team in driving Light In The Attic’s catalog of vinyl records, CDs, cassettes, and non-music merchandise, as well as that of our ever-expanding network of partners and distributed labels including Nancy Sinatra, Sony Japan, Waxwork, MONDO, iam8bit, Tidal Waves Music, Ship To Shore, and more. This position will play an integral role in shaping the future of the business, working as a key member of our Operations Team to optimize and maintain a best-in-class sales and distribution pipeline.

You will:

- Be the go-to person for all inventory purchasing and receiving

- Own and maintain relationships with all Vendors and Labels and be the key stakeholder responsible for ensuring orders are placed on time, POs are entered, and the appropriate quantities are ordered

- Maintain cadences and projections models to forecast demand for key Light In The Attic Records and distributed releases across direct to consumer and wholesale channels

- Work with 3PL to assure inbound shipments are set up to be received and processed efficiently

- Collaborate with Label/Vendor Rep to ensure Label/Vendor compliance with LITA packaging and shipping guidelines

- Own claims and damages tracker and work with Label/Vendor rep to ensure that the appropriate credits are received

- Support Director, E-Commerce and Supply Chain Operations in maintaining the company release schedule, ensuring a timely publish cadence and that key stakeholders are aware of significant bumps, delays, or cancellations/deletions

- Maintain sales and purchasing forecasts in LITA’s Proprietary Demand Planning Model 

- Assist in seasonal/event/sales initiatives (e.g. Record Store Day) and plan assortment with support from Sales and Production

- Provide analysis to support decisions to deploy promotional and markdown strategies that meet inventory and financial goals across both direct to consumer and wholesale channels

- Assess Vendor Performance in terms of lead time, fill rate, and responsiveness and make recommendations to management for purchasing strategies

- Responsible for inventory processes for finished goods and supplies

- Own inbound logistics coordination and returns to vendors

- Communicate risks and opportunities to stakeholders and senior leadership

- Collaborate with Labels, Vendors, and internal team on marketing or release-specific buy strategies to support product initiatives, maximize in-stock, and inventory productivity across both direct to consumer and wholesale channels

- Provide ongoing communication to the relevant teams/stakeholders regarding product financial performance across D2C/B2B 

- Other duties as assigned

Requirements and Qualifications:

- Strong attention to detail

- Mind for organization

- Demonstrated experience using Excel including pivot tables and formulas

- Demand Planning (2+ years preferred)

- SAP, IMS or ERP Program (3+ years)

- Shopify (preferably D2C and Wholesale channels)

- Microsoft Office Suite and G-Suite, Slack, Asana 

- Strong analytical capabilities

- Sales and Operations Planning (S&OP)

- Inventory Control and Management

- Ability to collaborate and influence cross-functionally

Education and Experience:

- Record label or distribution experience (3+ years)

- Demand Planning experience recommended - preferably in a wholesale environment 

- Bachelor's Degree 

- 5+ years of related work experience